Client Charter
Fox’s Yacht Sales Client Care Charter
Our Commitment to You…
Presentation of your boat
Presentation is key to a successful sale. Not only will we recommend how best to present your boat for sale, but we will offer professional cleaning at competitive rates to ensure she is at her best
Thereafter we arrange at no cost to you, regular service cleans to keep her looking her best. As the seasons change, we offer the removal of canvas and sails at competitive rates, ensuring they are kept clean and dry.
We ask you to provide all necessary documentation prior to the boat being offered for sale and will assist in your understanding of these. This creates extra confidence with prospective buyers and avoids delays once an offer is received.
Advertising
Our listings are advertised on Yachtworld, part of Boats Group, the biggest online platform for the sale of boats in the world. All adverts are rated at 80% or higher, resulting in improved search results.
Particulars are automatically integrated into our own Fox’s website and boat particulars are made clearly visible in our office window display, in our prime location, on one of the busiest marinas in the East of England.
Adverts include lots of photographs and detailed descriptions.
We also offer the option to have professional drone footage taken, showing how great she looks on the water. The addition of drone footage greatly increases the advert rating.
We offer you the opportunity to review the advert before going ‘live’.
We provide statistics on a regular basis to understand how your boat is being received. This will include the number of enquiries and viewings as well as online data showing the effectiveness of each advert and how your boat is being viewed.
Viewings
All viewings are accompanied by a Fox’s Yacht Sales Broker regardless of whether they are pre-booked or on the spur of the moment. Customers are asked to wear over shoes when on board and sign to agree they will leave the boat as they find it
Negotiation
All offers received are managed by the Broker, in full consultation with you, and all contracts are MCA or British Marine approved. We will talk you through the process and help you understand them ahead of signing.
Costs
We believe that our costs are not only fair and competitive but also offer good value
With up to 3-months complimentary storage on our sales display area, you need not worry about the cost whilst she is for sale,
Alternatively, we offer attractive in-water packages.
Transparency and Friendliness
Fox’s Yacht Sales always operate in a professional and courteous manner and ensure full transparently, when it comes to all actions and negotiations.
Being a family business, the sale of your boat is at the heart of what we do. At all times we will ensure she is cared for and presented to the highest
Rest assured, you can trust us to act in your best interest and to get your boat sold in the shortest time possible and for the best price possible